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Policies

WAITING LIST

How it works: If you would like to be placed on our waiting list, a deposit will reserve your spot in line. It is never too early to get on our list! The sooner you do the better chance you have of getting the puppy you want. 

 

Updates on our current and future litters will made available to you once you have completed your non-refundable deposit agreement form (provided upon request) and your deposit has been received.

We will then contact you individually when we have puppies available that match your exact criteria as specified on your puppy application.

DEPOSITS

We are always accepting deposits for our future puppies! Deposits are $500 and will go towards the final purchase price of your puppy. Deposits are non-refundable but are transferable to any future litter.

 

While we cannot guarantee we will have the specific gender, color, or coat type of your choice from your desired litter, we CAN guarantee that you will get a healthy and happy new family member! We try our very best to make an educated guess about what puppies we will be expecting, but Mother Nature ultimately decides what we get and when! You are more than welcome to skip any available litter and wait for the perfect puppy.

 

We place everyone on our list in order of deposits received. In the event a litter is not produced like we had hoped for, there aren’t enough puppies out of your preferred litter, or one doesn’t meet your criteria, then your deposit will go towards our next available litter. By placing your deposit with us we assume you agree to these terms.

 

To be placed on the waiting list, please fill out our Puppy Application. Deposit must be submitted with the application to get onto the waiting list.

PUPPY PICK-OUT

For those on our waiting list, we will update everyone when a litter is born and will contact you individually when we have puppies available that match your criteria.

 

Once the litter has reached 3-4 weeks of age and are thriving, we will go down our list and start offering puppies to individuals in order based on preferences.

 

We will provide weekly photo/video updates as the puppies grow prior to choosing as well as up until they leave so that you can continue to watch your puppy mature.

 

If you are set on a specific color and/or gender we will only offer you puppies that meet this criteria. Please note that if you are set on a particular type of puppy your wait may be longer. If you aren’t particular on color, gender, etc. you will likely have more options to choose from and have the opportunity to get your puppy sooner.

VISITATIONS

Visitors are welcome on “puppy party” days where wait list families can come to visit their puppy after they have had their first set of vaccines.

 

If a puppy becomes available after the set pick out day, arrangements for visitations can be made (only for those on our waiting list).

 

Before visiting, please avoid going to pet stores, animal shelters, dog parks, or any other high traffic areas where other animals frequent. We ask that you remove shoes and sanitize your hands before interacting with the puppies to avoid the spread of disease like the common, but lethal Canine Parvovirus.

 

We do not operate a kennel, our dogs are our family and are raised in our home. Because of this, we do not have business hours for people to stop by and play with our puppies nor do we allow visits from anyone who is not on our waiting list and in line to choose their puppy on scheduled visitation days.

 

For the safety of our dogs and young puppies as well as our family, we do not allow tours of our home.

FINAL PAYMENTS

For families on our waiting lists, final payment on your chosen puppy is due 2 weeks before your litter’s pick-up date. If for any reason we haven’t received the final payment by this time, your chosen puppy and spot in line will be lost.

 

Your puppy will be considered yours once your Deposit and Final Payment are received. If you need delivery, all shipping fees will be due along with the remaining balance of your puppy.

 

Final payments will be made via check.

REFUNDS

Deposits are nonrefundable, please only place a deposit if you are certain you will be ready for a new puppy in the next 18 months!

 

After the puppy has left our care, the new family has 3 days to take the puppy in to see a vet for a physical examination. If the puppy were to be found in ill health with any life threatening disease, the cause of which we as breeders were to blame, only then can the puppy be returned for a full refund.

Shipping fees, if any, would not be refunded.

DELIVERY

We can hand-deliver your puppy to an airport near you! Your puppy will fly as carry-on with our “flight nanny” in the comfort and protection of the airplane cabin.

 

Hand-delivery to the continental US starts at $500 (depending on location). This will include your puppy’s health certificate, soft crate, flight, and transportation to the airport.

 

We can also hand-deliver to Hawaii, Alaska, Canada, and other countries outside of the continental US, but prices vary by location.


You are welcome to fly in and take your puppy home as a carry-on.

 

Local families and those who wish to drive to pick up their puppy are welcome on scheduled puppy pick-up dates!

HEALTH GUARANTEE

We stand behind each puppy we sell, and each one will come with a 2-Year Health Guarantee!

 

We guarantee your puppy to be free from any life threatening congenital defect or we will replace your puppy free of charge.


*Certain guideline must be met in order to qualify for our guarantee. Please request to see our contract if you are interested in learning more*

DEWCLAWS & TAIL DOCKING

After years of research, debating, and talking to other Doodle breeders about this topic, we have decided to keep our puppies’ dewclaws intact.


The dewclaw is like a dog’s thumb and is used to help a dog maneuver while running, enables them to climb and grip objects such as bones, and is connected to other tendons in the wrist. They are not dead appendages. Removing the claw is not only extremely painful, but damages those tendons which can lead to arthritis. In our medium to large breed dogs especially, we want to minimize the risk of arthritis as much as we can.


There are two types of dewclaws – attached dewclaws and detached dewclaws.

 

Attached dewclaws have a bone connecting the claw to their wrist, when attached dewclaws are removed, it is similar to removing a finger on a human.

 

Detached dewclaws do not have a bone connecting to their wrist, are floppy, and otherwise useless. Detached dewclaws that we feel will be a nuisance as a dog matures will be removed.


We do not offer tail docking on any of our Doodle puppies. All Aussiedoodle tails will be left natural unlike the dock of the Australian Shepherd breed standard.

BOARDING

We make every attempt to be as accommodating as possible, and can keep your puppy for a period beyond the normal pick up date if the need arises.

 

There is a $100/week boarding fee for every week after the puppies are available to be picked up, starting on the first day. This covers the cost of food, any supplies needed, and time spent caring for/socializing your puppy. We will board your puppy for up to 2 weeks past the pickup or delivery date (if available) and must be discussed prior

RETURNS

Occasionally, circumstances change or a puppy does not work out in his or her new home for various reasons.

 

In these or other similar situations, we are more than happy to take the puppy or adult dog back until a new home can be found.

 

We do not offer refunds past the 3 day mark after the puppy has gone to their new home, and exchanges can only be made within our 2-year guarantee window if your puppy was found to have a genetic defect.

BREEDING RIGHTS

Each puppy will be sold on a strict spay/neuter contract. Breeding rights are available to small, approved breeders. Please contact us about breeding right pricing.